Privacy Policy

TYPES OF DATA WE COLLECT

WEBSITE COOKIES
- Like most websites, the Ayrshire Art website uses cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones’ or ‘tablets’) as you browse this website. This site requires that the visitor's computer or device accept a session cookie. This session cookie contains simply the session ID number which identifies the visitor to the store, as separate from other visitors. The session cookie contains no personal identity information and is thus anonymous. The session cookie expires at the end of the visitor's session in the browser, or at a predefined time (typically 24 minutes) after their last "click", whichever is sooner.

If you create an account or place an order the type of information we will collect about you includes:

  • Your Name
  • Your Address
  • Contact Phone Number
  • Contact E-mail Address

What we will do with your information?

Our website allows you to view our products and create an account to purchase goods. All the information we collect from you will be processed by staff in the United Kingdom. This information is required to process and deliver your order (NO payment information is stored or processed on our site).  The information we hold will be accurate and up to date. You can check the information that we hold about you by logging into your account. If you find any inaccuracies, please contact us via the Contact Me Page and we will delete or correct it promptly.

We do not have a mailing list and we do not send out marketing emails to customers. The only emails you will receive from us are your confirmation of order or emails regarding the processing or delivery of your order. Other emails you will receive are related to your order and will come from PayPal to give details of your payment.  If you choose to have your order delivered by courier, you may receive an email to give information regarding the delivery of your order.

THIRD PARTIES

PayPal – If you choose to pay for your order via PayPal they will collect your details and payment information. We do not have access to your payment information.

Courier – Your address and contact details are given to the courier, so they can make the delivery of your order.

Additionally, we may be required to disclose information about you if required to do so by law such as a law enforcement authority or other government officials.

STORING YOUR PERSONAL INFORMATION

All information regarding your orders (we do not have any payment card details) is stored securely by us.

All information stored by the third parties is not for use in a manner that affects you in any way; they will not give any other organisation access to the personal data; it will be stored securely; and they commit to permanent deletion of the information if, or when, this becomes possible.

ACCESS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold. Use our contact form with your request.

CHANGES TO THIS PRIVACY NOTICE

From time to time we may need to make changes to this privacy policy, for example, as the result of government regulation, new technologies, or other developments in data protection laws or privacy generally. You should check the Ayrshire Art website periodically to view the most up to date privacy policy.

SECURITY

At Ayrshire Art we take security very seriously and make shopping online safe in our web store. your browser will go into secure mode as soon as you access our website pages. Before you enter any personal or payment details, you can check that you are shopping in a secure environment by looking for a locked padlock by the URL.

Payments using a Paypal account go through the secure Paypal gateway.

Being in 'secure mode' means that all your details are encrypted to help keep them secure. Encryption creates billions of code combinations to protect each transaction made on our payment gateway sites, so your card details cannot be viewed by anyone else using the internet.

Orders are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an insecure connection. During payment, we also ask for your card billing address as an additional security check.

We recommend that you always close your Internet browser when you have finished shopping online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

Most modern web browsers, support 'secure mode' and standard security protocols.

Online security is constantly evolving so, if you are using older versions browsers we recommend you update your browser to a later version to take full advantage of the improved security features.

YOUR RIGHTS
When you provide information to Ayrshire Art, you will have the following rights:

  • To withdraw consent at any time
  • To request access to your personal data
  • To data portability
  • To request rectification or erasure of your personal data, as so far as the legislation permits

In addition, if you are unhappy with the way we have processed your personal data you have the right to complain to the Information Commissioner’s Office (45 Melville Street, Edinburgh, EH3 7HL, Tel: 0131 244 9001, Email: scotland@ico.org.uk) but you should raise the issue with Ayrshire Art first.

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